For clinics and therapists

A system for clinics and therapists — multi-practitioner clinic management

Clinic management software for psychologists, physiotherapists, massage therapists, naturopaths, and multi-practitioner clinics. Focus on your patients — we'll take care of appointments, documentation, invoices, and staff.

The challenges therapy professionals face

We understand the everyday challenges of running a therapy practice

Manual appointment management

Handling appointments by phone, WhatsApp and manual calendars wastes precious time and leads to mistakes

Disorganized documentation

Records on paper, difficulty finding historical information about patients

Losing track of patients

Difficulty tracking treatment progress, forgetting reminders and follow-ups

Cumbersome invoices

Manually preparing invoices, tracking payments and financial management

How BaseCRM solves it

Advanced solutions tailored specifically to the needs of therapists and clinics

A smart, advanced calendar

Full digital appointment management with automatic email reminders to patients. It warns about an overlap — the same therapist or the same room at the same time — and gives a clear view of the daily and weekly schedule.

  • Automatic reminders for patients
  • Schedule conflict detection
  • Daily/weekly/monthly view
Screenshot — the week view of the appointment diary

A complete digital patient card

Organised, centralised documentation of everything about the patient in one place — contact details and status, the sessions and summaries, the interactions, the clinical file and the payment status. Everything is one click away from the patient card.

  • Full session history
  • Attach documents and files
  • The clinical file and payment status on the card
Screenshot — a patient card with contact details, sessions, interactions and payment status

Quick and easy appointment logging

A summary template for each appointment type — a parents' meeting, an individual session — that fills in the summary when you open it, straight from the calendar. You can edit later, and the patient's history stays open beside the summary while you write.

  • Custom logging templates
  • Summaries straight from the calendar
  • Treatment history beside the summary
Screenshot — a session summary that opens pre-filled with the session type’s template

Automatic invoices

Generate tax invoice-receipts at the click of a button, track payments and outstanding balances, and send them to patients by email. The system keeps a complete financial history and lets you export reports for bookkeeping purposes.

  • Automatic invoice/receipt creation
  • Tracking payments and balances
  • Detailed financial reports
Screenshot — the list of invoices and receipts for patients with payment status

Here's how it looks in real life

Screenshots from a sample business — a clinic: appointment calendar, patients and history

Mobile-friendly

Your whole clinic, from your phone

Appointment board, patient cards, session billing and cancellations — anywhere, even between sessions.

  • Today's view at a tap
  • Automatic email reminder to the patient
  • Session billing = invoice at a tap
  • Session history and notes on the card
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CRM for clinics — managing a multi-therapist clinic

A clinic with several therapists runs on one calendar, one patient card and one billing system — the whole team works on the same information.

One calendar for the whole clinic

All the clinic's appointments on one screen, in day/week/month view — a colour per therapist, filtering by therapist or room, two-way sync with Google Calendar and automatic reminders for patients.

A user for every team member

Each team member gets their own user, and your accountant gets view-only access. Two-step verification is available for every user.

Clinic invoices and receipts

Digitally signed tax invoices and receipts under the clinic's business, including allocation numbers, payment tracking and an export ready for your accountant.

A unified patient card for the clinic

Every patient — treatment history, documents, billing and notes in one place, which team members see according to the permissions set for them. Move between therapists without losing information.

Supervision questions

Record supervision questions directly on the appointment, print a summary of the last 14 days before your supervision session, and see open questions in a dashboard widget.

Secure, backed-up data

An encrypted connection (HTTPS), daily backups and an encrypted backup copy kept off the server. Only people you invite can get into the business.

Comparison with other clinic-management software

Feature BaseCRM Dedicated clinic software Manual solution / Excel
Full Hebrew interface, RTL✓Partial✓
Invoices from software registered with the Israeli Tax Authority✓ (259701)Partial✗
Managing a team of therapists and treatment rooms✓✓✗
Shared digital patient card✓✓✗
Automatic email reminders✓Paid add-on✗
Voice transcription for appointments✓✗✗
Monthly price for a small clinicFirst year free
For businesses joining by 31.10.2026. When the free period ends: ₪29 a month, locked for the life of the subscription (instead of ₪99), for the whole business. Prices are final — no VAT is added.
300-1000 ₪0 ₪

Key features for clinics and therapists

Everything you need to run a professional, efficient clinic

Doctor's diary per Schedule 6 New

Every patient is recorded in the diary on arrival for treatment, with one click from the appointment. A running number for the tax year, no editing and no deleting — a mistake is corrected with a void line. The appointment history is kept, and the diary prints to PDF, one page per day.

Everything about the computerized doctor's diary

Voice transcription for appointments New

Recording or dictating notes is automatically turned into organized text and attached to the patient's card. Saves manual documentation work between sessions.

Automatic receipt scanning New

Snap a photo of a receipt — and the system automatically fills in the amount, date, supplier and expense description. Saves manual entry of expenses.

Duplicate patient detection New

The system identifies patients with similar name/phone/email and suggests a smart merge — while preserving the entire history. With the option to undo within 30 days.

Landing page for your business New

Built-in landing page builder — slogan, gallery, testimonials, and a lead form. A short URL to share on WhatsApp and social.

Advanced appointment management

An interactive calendar with automatic reminders

Patient management

A complete digital patient card with all the information

Digital documentation

Logging sessions and treatment plans

Documents and files

Secure storage for medical documents

Invoicing system

Issuing invoices and tracking payments

Smart reminders

Automatic reminders for patients

Reports and analytics

Statistics and insights about the clinic

Security and backup

An encrypted connection, daily backups and an encrypted off-server copy

Access from mobile devices

Work from any device, anytime

The recommended plan for therapists and clinics

Everything you need to run a professional clinic, at one simple price

One plan for the whole business

₪99/month
First year free

For businesses joining by 31.10.2026. When the free period ends: ₪29 a month, locked for the life of the subscription (instead of ₪99), for the whole business.

No credit card, no commitment

No hidden costs • cancel anytime

  • An advanced calendar with automatic reminders
  • Expanded patient quota
  • Full digital documentation
  • Invoice and receipt system
  • Secure document storage
  • Advanced reports and analytics
  • Support in Hebrew and English
  • Access from mobile devices
Sign up

No credit card required

How do you get started?

1

Sign up free

Sign up in under a minute, no credit card required

2

Set up the clinic

Define treatment types, appointment hours and rates

3

Patient management

Add patients, document sessions and schedule appointments

4

Invoices and tracking

Issue tax invoices, track payments and attendance

Frequently asked questions

What is a CRM system for therapists and psychologists?

Is the system suitable for emotional and alternative therapists?

How do you manage appointments in a therapy clinic?

Is patient information secure?

Does BaseCRM keep a doctor's diary?

How much does clinic-management software cost?

How do you manage a multi-therapist clinic?

Does a CRM system for clinics support online appointment booking by patients?

Recording and transcribing a meeting

A whole session recorded and transcribed — and the recording is not sent to an external AI

Record a full session, up to 90 minutes, and the transcript arrives on the appointment — so the summary is written from what was actually said, not from memory.

For example:
  • An intake session, when many details come up at once
  • A team meeting or supervision session worth coming back to
  • Writing a session summary from what was actually said
  1. Consent before anything else

    Before recording, the participants confirm the meeting is being recorded. Without that confirmation, recording does not start.

    Screenshot — the meeting recording window: an explanation of privacy and a checkbox confirming that the participants know the meeting is being recorded
  2. Record up to 90 minutes

    On the appointment, choose “Record the meeting + transcript”, from the phone or the computer. The recording uploads in parts during the meeting.

    Screenshot — an active recording: the recording timer, how many minutes have already been uploaded and a stop-and-finish button
  3. The transcript arrives on the appointment

    Usually within a few minutes of the end, with a notification. Copy it or add it to the appointment description with one click.

    Screenshot — the meeting transcript on the appointment, with copy, add-to-description and delete buttons
  • The recording is transcribed on BaseCRM’s transcription server. It is not sent to external AI services.
  • The audio is deleted right after transcription. The transcript is stored encrypted, and everyone authorised to see the appointment can read it.
  • The transcription engine was trained on spoken Hebrew.

The transcript usually appears within a few minutes after the recording ends, and a notification is sent when it is ready. If the transcription server is offline at that time, the recording waits for it; a recording not transcribed within 7 days is deleted.

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